Since 2001, Focused Communications has been providing “Business Facilitator” & “Presentation Effectiveness Training” to clients who would like to learn new skills to increase audience engagement, apply the science of effective questioning, design meetings/workshops that create a call to action and employ techniques to manage disruptive behavior in groups. Considered experts in this field, Focused is frequently asked to provide professional facilitation and workshop design strategies for strategic planning, internal meetings, focus groups and customer advisory boards. Marketing Directors, Brand Managers, HR Managers, Sales Managers, MSLs and sales have all benefited from our work. Our depth of expertise in behavioral sciences and our passion for excellence have been the cornerstone of our success.
Sylvia’s success in managerial roles in both the public and private sectors, coupled with an educational background in psychology, communications, and business led to her founding Focused Communications in 2001. Sylvia has accreditation in Continuing Heath Education from the Department of Medicine (U of T), is a certified trainer from OISE (U of T), and has Training Certification through The Performance and Learning Institute. She also has specialized training in Human Resources and Neuroliguistic Programming (NLP) for business. She has been offering expertise in needs assessments, educational design and evaluation strategies for CHE and Training with a focus on measuring ROI and change. Her ongoing continuing education is spent taking courses in leadership, change management, persuasion and new advances in Learning and Performance. In her spare time, Sylvia can be found with her family, road biking, golfing, working out at the gym or walking her tireless Portuguese water dog, Charlie. Sylvia also mentors young students on “The Science of Persuasion and Leadership” and increases their skills in the psychology of non verbal communications. She is proud to have helped many students to obtain their first career after university or support those in career transition.